The HR Client Services team serves to meet the various needs and inquiries from clients throughout the University.
As the initial point of contact for professional human resources and pay-related support to McMaster managers, faculty, staff and retirees, the HR Operations team is dedicated to delivering accurate, timely and consistent service and advice.
The HR Operations team provides advice, council and support on a wide range of HR topics such as recruitment, benefits, pensions, immigration, compensation, payroll, collective agreement administration, legislation, corporate policies and procedures.
What we offer:
Employee Contact Centre can be reached via phone at (905) 525-9140 ext. 222-HR (47), or by e-mail at hr.mcmaster@mcmaster.ca.
Please reach out to the Employee Contact Centre (formerly HR Service Desk) for any employment questions and/or to submit completed forms in relation to the following;
HR Operations Consultants are aligned to various Faculties and Departments across campus and are the prime contact for staff and faculty. See below for your contact.
Human Resources
Office of Audit and Risk Services
Office of Legal Services
Office of VP Operations and Finance
Office of the Deputy Provost
Office of the VP, Teaching and Learning
Office of the VP, Indigenous
University Secretariat
Hospitality
Institute of Research and Analysis
Media Production Services
Parking Services
Real Estate and Partnerships
University Technology Services
Institute on Ethics and Policy for Innovation (IEPI)
Athletics & Recreation
MacPherson Institute
Student Affairs
Office of the Registrar
Office of Community Engagement
Machinists
Housing and Conference Services
Campus Safety Services
Libraries
Ombuds
Nuclear Operations & Facilities
Research & Innovation
Operating Engineers
DeGroote School of Business
University Advancement
Communications, Marketing & Public Affairs (CMPA)
Arts & Science
McMaster Continuing Education
Museum
School of Graduate Studies
Office of International Affairs
Divinity College
McMaster Children’s Centre
McMaster Innovation Park
MUFA Office
Regional Medical Associates
Faculty of Health Sciences Departments
How can we improve our service?
Your feedback is greatly appreciated. Please take a minute to complete a brief Client Satisfaction Survey here.
Director, HR Operations and Systems
Senior Manager HR Client Services
Portfolios:
Senior HR Advisor
Program Manager, Employee Contact Centre
Program Manager, HR Client Services