November Online Professional Development Courses
There’s still time to enrol in November Essentials online courses with McMaster University Continuing Education. Gain valuable tools and insights you will be able to apply immediately to your career.
Reminder: McMaster University Continuing Education Essentials courses are fully funded for University Faculty and Staff. Simply enrol online at mcmastercce.ca (make sure that you are logged out of Mosaic). Once you select your courses and check out, you will log in with your MAC ID and password and the fees should be adjusted. If they are not adjusted and you believe this is an error, please email HR at elr_burs@mcmaster.ca to confirm your eligibility.
FEATURED COURSE
Creative & Critical Thinking (ESS 862)
Increase your innovative thinking skills and improve your performance in unstructured situations in this dynamic course. Learn an organized approach to problem solving to find opportunities for improvement in products, processes, teamwork and how to implement solutions to everyday problems.
Date: Nov 30, Dec 1, 7, 8
Time: 9 AM – 12 PM
*Note: This is an online course with four 3-hour sessions over two weeks.
Instructor: Min Basadur
NOVEMBER ESSENTIALS COURSES
The Art of Active Listening (ESS 797)
Date: Nov 3
Time: 9 AM – 12 PM
Instructor: Lori Stephenson
Emotional Intelligence at Work (ESS 835)
Date: Nov 5, 6
Time: 1 PM – 4 PM, 9 AM – 12 PM
Instructor: Lori Stephenson
*Note: This is an online course with two 3-hour sessions (Thu, Nov 5: 1 PM – 4 PM and Fri, Nov 6: 9 AM – 12 PM)
Customer Service Excellence: Delivering Reliability and Responsiveness (ESS 801)
Date: Nov 23, 24
Time: 12 PM – 1:30 PM
Instructor: Peter O’Donnell
*Note: This is an online course with two 1.5-hour sessions
How to Pick Up the Pieces – Leadership, Motivation and Gratitude in Action (ESS 835)
Date: Nov 23, 24
Time: 12 PM – 1:30 PM
Instructor: Jennifer Hagen
*Note: This is an online course with two 1.5-hour sessions.
Courses can be taken individually or as part of one of our seven Essentials Programs to earn a Certificate of Completion. A new Multi Competency Certificate of Completion is now available when you complete five full days of any Essentials course work and submit the required evaluation components.
Registration is now open for Fall and Winter Essentials courses. Visit our website to view the full list of available courses and register today.
See more information on our Essentials Policies here. Learn more about Productivity Essentials, or Business Essentials, Communication Essentials, Innovation Essentials, Team Essentials, Leadership Essentials. Successful completion of individual courses may be counted as credit towards Essentials streams.
Learning & Development