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HR Strategic Plan


Human Resources Operational Strategy 2023-2027

Advancing McMaster’s People and Culture priorities.

We are excited to launch this new framework for 2023-2027, which we feel will strongly contribute to McMaster’s rankings as a top global university.

We remain committed to championing a work environment which promotes inclusive excellence and operational efficiency in all we do and support across our community, while advancing the successful achievement of our student, teaching, learning and research priorities.

Thank you for being part of this journey as we build a brighter world, together.


To advance a healthy, safe, and inclusive culture that inspires a diverse and talented McMaster community to contribute to a Brighter World.


We cultivate a community in which every employee’s experience is that of acceptance, inclusion, belonging, and meaningful connection with the University’s mission and institutional priorities.

Core Values and Capabilities

We collaborate with partners across the McMaster community while modelling the McMaster Values, Finance and Operations Division Values and our McMaster Leadership Capabilities.

HR Governance model.

Our HR Governance Structure will foster better collaboration with key partners, allowing for transparent and timely decision-making, prioritization of HR programs, monitoring progress and ongoing information sharing.

In addition, a service-focused, OneHR operating model is in place to support critical need for alignment and integration of key HR processes, systems and people. This new framework will support McMaster’s operational and inclusive excellence priorities, and contribute to an overall improved employee experience.

Learn more about this framework here.

Information Box Group

Championing our University People and Culture

We champion sustainable people and culture strategies, in support of an inclusive, psychologically healthy & safe work culture and employee experience.

  • Align HR (People and Culture) initiatives with university strategy, arising internal priorities and critical external trends
  • Champion an inclusive, psychologically healthy and safe work culture of belonging in alignment with leading global practice
  • Ensure people and culture sustainability through fiscal responsibility

Collaborating with our University and Community Partners

We ensure ongoing communication and consultation through inclusive and collaborative partnerships, forums, and community engagements to help inform HR initiatives and enhancements.

  • Maintain focus on understanding the diverse and arising HR needs across our community
  • Promote alignment and awareness of HR policies, programs, processes, and initiatives
  • Build HR presence and reputation through trusted community partnerships

Advancing Service Delivery and Operational Excellence

We are committed to continuously reviewing and progressing our policies, programs, processes, and professional HR services as we strive for operational excellence and seamless delivery. 

  • Explore and leverage technology to advance HR services and efficiency
  • Use evidence-based data approaches to inform HR planning and design
  • Enable innovation and continuous improvement
  • Communicate the HR Operating model, define service levels and update as required

Promoting Learning, Development and a Growth Mindset

We promote a community of continuous learning and belonging where our employees contribute their strengths and expertise, can be their authentic selves, have the opportunity to grow personally and professionally, and be celebrated for their accomplishments. 

  • Provide innovative and inclusive employee development opportunities for each phase of their career journey
  • Advance leadership capability and capacity
  • Promote a culture of belonging and recognition
  • Continue to grow HR team and expertise and engagement

Tracking our progress Learn more

Objectives, activities and key success measures for each of our HR Strategic Pillars will be tracked and reported on year-round.


As we introduce and enhance our HR Strategic plans through 2023 and beyond, we will continue to share regular updates and related information through various connection points across our community and on our HR website.  

Thank you for your continued partnership, collaboration and innovation in generating a positive employee experience for all. 

For inquiries and/or to discuss feedback, please reach out to:   


“When we work together with other great minds, we do better and achieve more”.