The Benefit Booklets provided below are the official documents which outline benefit coverage. There are other tools available, such as the Drug Lookup Tool provided on the Sun Life website (www.mysunlife.ca), that may help you with understanding whether specific items are covered. While the Drug Lookup Tool is a convenient feature, it currently provides information about pay-direct drugs only. Other drugs, such as vaccines which are not available through the pay-direct card and have to be submitted with a paper claim, are not included in the Drug Lookup Tool.
To understand your benefit plan coverage, refer to the appropriate booklet below. If you have questions about your benefit plan provisions and would like to enquire about available coverage for specific items, you can also contact Sun Life at 1-800-361-6212. In the event of any discrepancy or inconsistency of information, the Benefit Booklets will govern.