Our Services
As the initial point of contact for professional human resources and pay-related support to McMaster managers, faculty, staff and retirees, the HR Operations team is dedicated to delivering accurate, timely and consistent service and advice.
The HR Operations team provides advice, council and support on a wide range of HR topics such as recruitment, benefits, pensions, immigration, compensation, payroll, collective agreement administration, legislation, corporate policies and procedures.
What we offer:
- Streamlined Triage System where client inquiries are escalated efficiently to the correct person or team
- Relationship Focused Environment with one-on-one support from engaging HR representatives focused on assisting clients and providing customized solutions
- HR Expertise with knowledgeable and consistent front line HR representatives
- Self Service avenues are available for support in accessing Mosaic or website inquiries
Our People
Employee Contact Centre can be reached via phone at (905) 525-9140 ext. 222-HR (47), or by e-mail at hr.mcmaster@mcmaster.ca.
Please reach out to the Employee Contact Centre (formerly HR Service Desk) for any employment questions and/or to submit completed forms in relation to the following;
- General HR inquiries
- Employment Verification Letters
- Tuition Assistance & Dependent/Spouse Bursary
- Payroll Direct Deposit Updates
- Interim, Teaching Assistants (Group A and B), McWork/Students, and Sessional Faculty Hires
- One-time and Continuing Special Premium Payments
HR Operations Consultants are aligned to various Faculties and Departments across campus and are the prime contact for staff and faculty. See below for your contact.
Department | Your HR Team |
Office of the President
Human Resources |
Kathy Petrunti, Senior Manager HR Client Services, petrunk@mcmaster.ca, ext. 22428 |
Financial Affairs
Office of Audit and Risk Services Office of Legal Services Office of VP Operations and Finance
|
Karin Hewlett, Program Manager, Employee Contact Centre, kmiddle@mcmaster.ca, ext. 24555 |
Deputy Provost Office
Equity and Inclusion Office Office of the Provost Office of the VP, Teaching and Learning University Secretariat
|
Anna Fleming, Program Manager, HR Client Services, aflemin@mcmaster.ca, ext. 24570 |
Athletics & Recreation
Faculty of Science Institute of Research and Analysis Office of Community Engagement Student Affairs
|
Emily Cammisoli, HR Operations Consultant, kiriakek@mcmaster.ca , ext. 23223 |
Arts & Science
Facility Services Faculty of Humanities Institute on Ethics and Policy for Innovation (IEPI) Museum Operating Engineers Ombuds Security University Libraries
|
Jeremy Wright, HR Operations Consultant, wrighj44@mcmaster.ca, ext. 22513 |
Faculty of Engineering
Housing and Conference Services
|
Edyta Taczanowski, HR Operations Consultant, taczane@mcmaster.ca, ext. 23336 |
Communications, Marketing & Public Affairs
DeGroote School of Business MacPherson Institute Nuclear Operations & Facilities Office of International Affairs Research & Innovation University Advancement
|
Isabel Margetts, HR Operations Consultant, margetti@mcmaster.ca, ext. 23639 |
Campus Store
Faculty of Social Sciences Hospitality Media Production Services Parking Services Real Estate and Partnerships
|
Teresa Jelecanin, HR Operations Consultant, jelecat@mcmaster.ca, ext. 21855 |
McMaster Continuing Education
Office of the Registrar School of Graduate Studies University Technology Services
|
Lyndsie Hemrica, HR Operations Consultant, hemriclf@mcmaster.ca, ext. 22966 |
Allergen
Divinity College McMaster Children’s Centre McMaster Innovation Park MUFA Office Regional Medical Associates
|
Please contact the Employee Contact Centre directly at hr.mcmaster@mcmaster.ca |
Faculty of Health Sciences Departments
- For inquiries related to Recruitment, Onboarding, Benefits, Employee Relations/Performance Management, Leaves/Employee Changes, Terminations, please contact your FHS HR Partner/Strategic Partner.
- For inquiries related to Pension/Retirements please contact pension@mcmaster.ca.
- For inquiries related to Payroll Corrections, ROEs, T4s/T4As & Leaves Support(Faculty, Post Docs and Clinical Fellows) please contact the Employee Contact Centre at (905) 525-9140 ext. 222HR(47) or hr.mcmaster@mcmaster.ca.
How can we improve our service?
Your feedback is greatly appreciated. Please take a minute to complete a brief Client Satisfaction Survey here.
Our Senior Leaders
Cassandra DeMedeiros
Program Manager, HR Client Services
Currently on leave