Human Resources Client Advisory Services

Our Services

The HR Service Centre (HRSC) has become the nucleus of Human Resources Services. As the initial point of contact for professional human resources and pay-related support to McMaster managers, faculty, staff and retirees, the HR Service Centre team is dedicated to delivering accurate, timely and consistent service and advice.

The HR Service Centre provides advice, council and support on a wide range of HR topics such as recruitment, benefits, pensions, immigration, compensation, payroll, collective agreement administration, legislation, corporate policies and procedures.

What we offer:

Streamlined Triage System where client inquiries are escalated efficiently to the correct person or team
Relationship Focused Environment with one-on-one support from engaging HR representatives focused on assisting clients and providing customized solutions
HR Expertise with knowledgeable and consistent front line HR representatives
Self Service avenues are available for support in accessing Mosaic or website inquiries

Located in room 202 of the Campus Services Building, the HR Service Centre team can be contacted by dialing (905) 525-9140 ext. 222-HR (47). The following options are available:

Option 1 – Faculty of Health Sciences Employees
Option 3 – All Other Human Resources Inquiries

Our People

HR Advisors are aligned to various Faculties and Departments across campus and are the prime contact for staff and faculty. See below for your contact.

For any employment questions and/or to submit completed forms in relation to the following:

Employment Verifications
Address Changes
Payroll Direct Deposit Updates
Interim, Teaching Assistants (Group A and B), McWork/Students, and Sessional Faculty Hires
One-time and Continuing Special Premium Payments
General HR Inquiries

Please contact the HR Service Desk: call us at (905) 525-9140 ext. 222-HR (47) and/or e-mail us at hr.mcmaster@mcmaster.ca.

Department	Your HR Team
Office of the President	Kathy Petrunti, Manager HR Operations, CSB 202, petrunk@mcmaster.ca, ext. 22428
Campus Store Facility Services Financial Affairs Media Production Services Operating Engineers Security and Parking University Technology Services	Karin Hewlett, HR Advisor, CSB 202, kmiddle@mcmaster.ca, ext. 24555
Hospitality School of Graduate Studies School of Business	Dripan Jauhal, HR Advisor, CSB 202, jauhald@mcmaster.ca, ext. 21026
Faculty of Engineering Research and International Affairs	Vanessa Borschke, HR Advisor, CSB 202, borschkv@mcmaster.ca , ext. 21481
Equity and Inclusion Office Office of the Provost University Secretariat Ombuds Office	Cassandra DeMedeiros, Senior HR Advisor, CSB 202, demedecm@mcmaster.ca , ext. 23936
Faculty of Science Institute of Research and Analysis Paul R. MacPherson Institute for Leadership, Innovation and Excellence in Teaching	Emily Kiriakopoulos, HR Advisor, CSB 202, kiriakek@mcmaster.ca , ext. 23223
Athletics and Recreation Enrollment Services (Registrar and SFAS) Housing and Conference Services University Advancement University Libraries Centre for Continuting Education	Julia Licata, HR Advisor, CSB 202, licata@mcmaster.ca , ext. 23336
Faculty of Humanities Faculty of Social Science Arts and Science Program McMaster Museum of Art	Kyla Beavers, HR Advisor, CSB 202, beaversk@mcmaster.ca , ext. 24552
Human Resources Office of Legal Services Office of VP, Administration	Natasa Javni, Senior HR Advisor, CSB 202, njavni@mcmaster.ca , ext. 20225

Affiliates Divinity McMaster Children Centre McMaster Innovation Park	Alison Forler, Senior HR Advisor, CSB 202, forlerae@mcmaster.ca , ext. 21529

Faculty of Health Sciences Departments

For inquiries related to Recruitment, Onboarding, Benefits, Employee Relations/Performance Management, Leaves/Employee Changes, Terminations, please contact your FHS HR Consultant.
For inquiries related to Pension/Retirements please contact pension@mcmaster.ca.
For inquiries related to Payroll Corrections, ROEs, T4s/T4As & Leaves Support (Faculty, Post Docs and Clinical Fellows) please contact our general line at (905) 525-9140 ext. 222HR (47) or hr.mcmaster@mcmaster.ca.