Our Services
The HR Service Centre (HRSC) has become the nucleus of Human Resources Services. As the initial point of contact for professional human resources and pay-related support to McMaster managers, faculty, staff and retirees, the HR Service Centre team is dedicated to delivering accurate, timely and consistent service and advice.
The HR Service Centre provides advice, council and support on a wide range of HR topics such as recruitment, benefits, pensions, immigration, compensation, payroll, collective agreement administration, legislation, corporate policies and procedures.
What we offer:
- Streamlined Triage System where client inquiries are escalated efficiently to the correct person or team
- Relationship Focused Environment with one-on-one support from engaging HR representatives focused on assisting clients and providing customized solutions
- HR Expertise with knowledgeable and consistent front line HR representatives
- Self Service avenues are available for support in accessing Mosaic or website inquiries
Located in room 202 of the Campus Services Building, the HR Service Centre team can be contacted by dialing 222-HR (x22247). The following options are available when dialing 222-HR (x22247):
- Option 1 – Faculty of Health Sciences Employees
- Option 3 – All Other Human Resources Inquiries
Our People
HR Advisors are aligned to various Faculties and Departments across campus and are the prime contact for staff and faculty. See below for your contact.
For any employment questions and/or to submit completed forms in relation to the following, contact the HR Coordinator listed for your area below.
- Teaching Assistants (Group A and B)
- Interim Employees
- McWork/Students
- Sessional Faculties
| Department | Your HR Team |
|
Office of the President |
Baninder Grewal, Senior HR Advisor, CSB 202, grewalb@mcmaster.ca, 23759 |
|
Campus Store Centre for Continuing Education Facility Services Financial Affairs Media Production Services Operating Engineers Security and Parking
|
Karin Hewlett, HR Advisor, CSB 202, kmiddle@mcmaster.ca, 24555
Emily Moldaver (LOA), HR Advisor, CSB 202, husulea@mcmaster.ca, 24555 Kyla Beavers, HR Coordinator, beaversk@mcmaster.ca (ext. 24888) |
|
Enrolment Services (Registrar and SFAS) Faculty of Science Paul R. MacPherson Institute for Leadership, Innovation and Excellence in Teaching School of Graduate Studies |
Taylor Spencer, HR Advisor, CSB 202, spencert@mcmaster.ca, 27260
Kyla Beavers, HR Coordinator, beaversk@mcmaster.ca (ext. 24888) |
|
Faculty of Engineering Machinists Research and International Affairs |
Vanessa Borschke, HR Advisor, CSB 202, borschkv@mcmaster.ca, 21481
Melissa Maida, HR Coordinator, maidamt@mcmaster.ca (ext. 21531) |
|
Arts and Science Program Human Rights and Equity Services Institute of Research & Analysis McMaster Museum of Art Office of the Provost School of Business University Secretariat Faculty of Social Sciences |
Cassandra DeMedeiros, HR Advisor, CSB 202, demedecm@mcmaster.ca, 23936
Melissa Maida, HR Coordinator, maidamt@mcmaster.ca (ext. 21531) |
|
Faculty of Humanities |
Cassandra DeMedeiros, HR Advisor, CSB 202, demedecm@mcmaster.ca, 23936
Kyla Beavers, HR Coordinator, beaversk@mcmaster.ca (ext. 24888) |
|
Athletics and Recreation Student Affairs |
Julia Licata, HR Advisor, CSB 202, licata@mcmaster.ca, 23336
Melissa Maida, HR Coordinator, maidamt@mcmaster.ca (ext. 21531) |
|
Human Resources Office of the VP, Administration |
Anna Fleming, Senior HR Advisor, CSB 202, aflemin@mcmaster.ca, 21529
|
|
Affiliates University Advancement University Libraries University Technology Services |
Ashley DeJong, HR Advisor, CSB 202, adejong@mcmaster.ca, 26466
Kyla Beavers, HR Coordinator, beaversk@mcmaster.ca (ext. 24888) |
Faculty of Health Sciences Departments
- For inquiries related to Recruitment, Onboarding, Benefits, Employee Relations/Performance Management, Leaves/Employee Changes, Terminations, please contact your FHS HR Consultant.
- For inquiries related to Pension/Retirements, Payroll Corrections, ROEs, T4s/T4As & Leaves Support for Faculty, Post Docs and Clinical Fellows:
- Emily Kiriakopoulos, HR Advisor, CSB 202, kiriakek@mcmaster.ca, 23223
- Alex Mangiarelli, HR Coordinator, mangia1@mcmaster.ca (ext. 24803)
How can we improve our service?
Your feedback is greatly appreciated. Please take a minute to complete a brief Client Satisfaction Survey here.
Alternatively, you can print a hardcopy and return the survey to the HR Service Centre at Campus Services Building 202.
Our Senior Leaders
Human Resources Services Centre, Systems Strategy, Payroll & Analytics
Franca Berti-Bogojevic
Director, HR Client Services and Systems