Human Resources Client Advisory Services

Our Services

The HR Service Centre (HRSC) has become the nucleus of Human Resources Services. As the initial point of contact for professional human resources and pay-related support to McMaster managers, faculty, staff and retirees, the HR Service Centre team is dedicated to delivering accurate, timely and consistent service and advice.

The HR Service Centre provides advice, council and support on a wide range of HR topics such as recruitment, benefits, pensions, immigration, compensation, payroll, collective agreement administration, legislation, corporate policies and procedures.

What we offer:

Streamlined Triage System where client inquiries are escalated efficiently to the correct person or team
Relationship Focused Environment with one-on-one support from engaging HR representatives focused on assisting clients and providing customized solutions
HR Expertise with knowledgeable and consistent front line HR representatives
Self Service avenues are available for support in accessing Mosaic or website inquiries

Located in room 202 of the Campus Services Building, the HR Service Centre team can be contacted by dialing (905) 525-9140 ext. 222-HR (47). The following options are available:

Option 1 – Faculty of Health Sciences Employees
Option 3 – All Other Human Resources Inquiries

Our People

HR Advisors are aligned to various Faculties and Departments across campus and are the prime contact for staff and faculty. See below for your contact.

For any employment questions and/or to submit completed forms in relation to the following:

Employment Verifications
Address Changes
Payroll Direct Deposit Updates
Interim, Teaching Assistants (Group A and B), McWork/Students, and Sessional Faculty Hires
One-time and Continuing Special Premium Payments
General HR Inquiries

Please contact the HR Service Desk: call us at (905) 525-9140 ext. 222-HR (47) and/or e-mail us at hr.mcmaster@mcmaster.ca.

Department	Your HR Team
Human Resources Office of Legal Services Office of the President Office of V.P. Administration	Kathy Petrunti, Manager HR Operations, CSB 202, petrunk@mcmaster.ca, ext. 22428
Equity and Inclusion Office Office of the Provost University Secretariat Ombuds Office	Cassandra DeMedeiros, Senior HR Advisor, CSB 202, demedecm@mcmaster.ca , ext. 23936
Arts & Science Program Faculty of Humanities Faculty of Social Science Museum of Art School of Graduate Studies Continuing Education	Dripan Jauhal, HR Advisor, CSB 202, jauhald@mcmaster.ca, ext. 21026
Campus Store Facility Services Financial Affairs Hospitality Media Production Services Operating Engineers Security and Parking The Office of Audit and Risk Services University Technology Services Research International Affairs	Karin Hewlett, HR Advisor, CSB 202, kmiddle@mcmaster.ca, ext. 24555
Faculty of Science School of Business Institute of Research and Analysis Paul R. MacPherson Institute for Leadership, Innovation and Excellence in Teaching Office of Community Engagement Student Affairs	Emily Kiriakopoulos, HR Advisor, CSB 202, kiriakek@mcmaster.ca , ext. 23223
Faculty of Engineering Housing and Conference Services University Advancement University Libraries Institute on Ethics and Policy for Innovation (IEPI)	Julia Licata, HR Advisor, CSB 202, licata@mcmaster.ca , ext. 23336
Allergen Divinity College McMaster Children’s Centre McMaster Innovation Park MUFA Office Regional Medical Associates	Please contact hr.mcmaster@mcmaster.ca

Faculty of Health Sciences Departments

For inquiries related to Recruitment, Onboarding, Benefits, Employee Relations/Performance Management, Leaves/Employee Changes, Terminations, please contact your FHS HR Consultant.
For inquiries related to Pension/Retirements please contact pension@mcmaster.ca.
For inquiries related to Payroll Corrections, ROEs, T4s/T4As & Leaves Support(Faculty, Post Docs and Clinical Fellows) please contact our general line at (905) 525-9140 ext. 222HR (47) or hr.mcmaster@mcmaster.ca.