Human Resources Client Advisory Services

Our Services

The HR Service Centre (HRSC) has become the nucleus of Human Resources Services. As the initial point of contact for professional human resources and pay-related support to McMaster managers, faculty, staff and retirees, the HR Service Centre team is dedicated to delivering accurate, timely and consistent service and advice.

The HR Service Centre provides advice, council and support on a wide range of HR topics such as recruitment, benefits, pensions, immigration, compensation, payroll, collective agreement administration, legislation, corporate policies and procedures.

What we offer:

Streamlined Triage System where client inquiries are escalated efficiently to the correct person or team
Relationship Focused Environment with one-on-one support from engaging HR representatives focused on assisting clients and providing customized solutions
HR Expertise with knowledgeable and consistent front line HR representatives
Self Service avenues are available for support in accessing Mosaic or website inquiries

Our People

HR Advisors are aligned to various Faculties and Departments across campus and are the prime contact for staff and faculty. See below for your contact.

For any employment questions and/or to submit completed forms in relation to the following:

Employment Verifications
Address Changes
Payroll Direct Deposit Updates
Interim, Teaching Assistants (Group A and B), McWork/Students, and Sessional Faculty Hires
One-time and Continuing Special Premium Payments
General HR Inquiries

Please contact the HR Service Desk: by phone at (905) 525-9140 ext. 222-HR (47), by e-mail at hr.mcmaster@mcmaster.ca or by message via Microsoft Teams.

Department	Your HR Team
Office of the President Office of V.P. Administration	Kathy Petrunti, Manager HR Operations, petrunk@mcmaster.ca, ext. 22428
Equity and Inclusion Office Office of the Provost University Secretariat Ombuds Office AVP Academic	Cassandra DeMedeiros, Senior HR Advisor, demedecm@mcmaster.ca , ext. 23936
Arts & Science Program Faculty of Social Science Museum of Art School of Graduate Studies Continuing Education University Technology Services	Dripan Jauhal, HR Advisor, jauhald@mcmaster.ca, ext. 21026
Campus Store Facility Services Financial Affairs Media Production Services Operating Engineers Security and Parking The Office of Audit and Risk Services Research International Affairs	Karin Hewlett, HR Advisor, kmiddle@mcmaster.ca, ext. 24555
Faculty of Science School of Business Institute of Research and Analysis Paul R. MacPherson Institute for Leadership, Innovation and Excellence in Teaching Office of Community Engagement Student Affairs	Emily Kiriakopoulos, HR Advisor, kiriakek@mcmaster.ca , ext. 23223
Faculty of Engineering Housing and Conference Services University Advancement University Libraries Institute on Ethics and Policy for Innovation (IEPI)	Julia Licata, HR Advisor, licata@mcmaster.ca , ext. 23336
Hospitality Faculty of Humanities Human Resources Office of Legal Services	Isabel Margetts, HR Advisor, margetti@mcmaster.ca, ext. 23748
Allergen Divinity College McMaster Children’s Centre McMaster Innovation Park MUFA Office Regional Medical Associates	Please contact hr.mcmaster@mcmaster.ca

Faculty of Health Sciences Departments

For inquiries related to Recruitment, Onboarding, Benefits, Employee Relations/Performance Management, Leaves/Employee Changes, Terminations, please contact your FHS HR Consultant.
For inquiries related to Pension/Retirements please contact pension@mcmaster.ca.
For inquiries related to Payroll Corrections, ROEs, T4s/T4As & Leaves Support(Faculty, Post Docs and Clinical Fellows) please contact our general line at (905) 525-9140 ext. 222HR (47) or hr.mcmaster@mcmaster.ca.