Our Services
The HR Service Centre (HRSC) has become the nucleus of Human Resources Services. As the initial point of contact for professional human resources and pay-related support to McMaster managers, faculty, staff and retirees, the HR Service Centre team is dedicated to delivering accurate, timely and consistent service and advice.
The HR Service Centre provides advice, council and support on a wide range of HR topics such as recruitment, benefits, pensions, immigration, compensation, payroll, collective agreement administration, legislation, corporate policies and procedures.
What we offer:
- Streamlined Triage System where client inquiries are escalated efficiently to the correct person or team
- Relationship Focused Environment with one-on-one support from engaging HR representatives focused on assisting clients and providing customized solutions
- HR Expertise with knowledgeable and consistent front line HR representatives
- Self Service avenues are available for support in accessing Mosaic or website inquiries
Our People
HR Advisors are aligned to various Faculties and Departments across campus and are the prime contact for staff and faculty. See below for your contact.
For any employment questions and/or to submit completed forms in relation to the following:
- Employment Verifications
- Address Changes
- Payroll Direct Deposit Updates
- Interim, Teaching Assistants (Group A and B), McWork/Students, and Sessional Faculty Hires
- One-time and Continuing Special Premium Payments
- General HR Inquiries
Please contact the HR Service Desk: by phone at (905) 525-9140 ext. 222-HR (47), by e-mail at hr.mcmaster@mcmaster.ca or by message via Microsoft Teams.
| Department | Your HR Team |
|
Office of the President Office of V.P. Administration |
Kathy Petrunti, Manager HR Operations, petrunk@mcmaster.ca, ext. 22428 |
| Office of the Provost
University Secretariat OMBUDS Office AVP Academic Museum Arts & Science |
Cassandra DeMedeiros, Senior HR Advisor, demedecm@mcmaster.ca , ext. 23936 |
| Financial Affairs
Campus Store Media Production Services The Office of Audit and Risk Services |
Karin Hewlett, Senior HR Advisor, kmiddle@mcmaster.ca, ext. 24555 |
|
Equity and Inclusion Office |
Anna Fleming, Senior HR Advisor, aflemin@mcmaster.ca, ext. 24570 |
| DeGroote School of Business
Security and Parking Research International Affairs Facility Services Operating Engineers School of Graduate Studies McMaster Continuing Education |
Mark Jensen, HR Advisor, jensenmr@mcmaster.ca, ext. 23639 |
| Faculty of Science
Institute of Research and Analysis Paul R. MacPherson Institute for Leadership, Innovation and Excellence in Teaching Office of Community Engagement Student Affairs |
Emily Kiriakopoulos, HR Advisor, kiriakek@mcmaster.ca , ext. 23223 |
| Faculty of Engineering
Housing and Conference Services University Advancement University Libraries University Technology Services |
Julia Licata, HR Advisor, licata@mcmaster.ca , ext. 23336 |
| Hospitality
Faculty of Humanities Faculty of Social Sciences Institute on Ethics and Policy for Innovation (IEPI) Human Resources Office of Legal Services
|
Isabel Margetts, HR Advisor, margetti@mcmaster.ca, ext. 23748 |
| Allergen
Divinity College McMaster Children’s Centre McMaster Innovation Park MUFA Office Regional Medical Associates |
Please contact hr.mcmaster@mcmaster.ca |
Faculty of Health Sciences Departments
- For inquiries related to Recruitment, Onboarding, Benefits, Employee Relations/Performance Management, Leaves/Employee Changes, Terminations, please contact your FHS HR Consultant.
- For inquiries related to Pension/Retirements please contact pension@mcmaster.ca.
- For inquiries related to Payroll Corrections, ROEs, T4s/T4As & Leaves Support(Faculty, Post Docs and Clinical Fellows) please contact our general line at (905) 525-9140 ext. 222HR (47) or hr.mcmaster@mcmaster.ca.
How can we improve our service?
Your feedback is greatly appreciated. Please take a minute to complete a brief Client Satisfaction Survey here.
