News to Use – February 2023

News to Use is a monthly summary of HR information for all employees of McMaster University.
Important update about Sun Life changing their Pharmacy Benefit Manager effective March 1st 2023 – McMaster’s benefit plans are administered by Sun Life. To help process your prescription drug claims directly with pharmacies, Sun Life uses a Pharmacy Benefits Manager. Effective March 1st , 2023, Sun Life is changing their Pharmacy Benefits Manager from Telus to Express Scripts Canada. Sun Life has been working with pharmacies across the country to inform them of the change and prepare for the transition so that it is an automatic change managed in the pharmacy’s system. The change will have no impact on your benefit plan provisions, the amount covered by the plan, or the experience at the pharmacy. The McMaster contract number (25018) and ID number (your employee ID number) will remain the same.
The change will happen behind the scenes but should you or your covered dependents have any issues while visiting your local pharmacy on or after March 1, 2023, you can tell the pharmacist that the new Pharmacy Benefits Manager is Express Scripts Canada. Pharmacists will have access to support from Express Scripts Canada if they need it.
- If you are using a physical (plastic) drug card provided by Sun Life, you can continue using the card as its functionality will not be impacted by this change
- If you are using Sun Life’s app (my Sun Life) to access your drug card, you will notice that the card has been updated with Express Scripts Canada logo and no action is required on your part
- If you have downloaded your drug card into your digital wallet, you will need to update the card by downloading it again. You can obtain an updated Sun Life drug card by accessing it through mysunlife.ca or the mySunLife mobile app.
Additional information about this change is available on the HR website. Any questions can be directed to your HR representative. You can also call Sun Life at 1-800-361-6212.
TOP 3 HR Questions – The HR Client Services team is available for support to our staff and faculty community. The below represent 3 of our top inquiries or support requests for this month. For support, please contact extension 222HR (47) or hr.mcmaster@mcmaster.ca.
- When and how will I receive my GRRSP tax slip?
Group RRSP tax slips are provided by Desjardins by mail to the member’s home address and are also available online through self-service on the Desjardins portal. The 2022 GRRSP tax slips are available now. For any contributions made within the first 60 days of the 2023 year, a separate contribution receipt will be sent out typically in the third week of March. Contributions are based on the date the funds are received and deposited into your Desjardins account.
- How do I delegate my HR Mosaic approvals?
If you will be absent from work, you should delegate your HR Mosaic approvals to avoid delays in Job Openings and/or eForms. To delegate your approvals log into Mosaic and click on “My Work” from the drop down menu located at the top of the page. Then click on the “Delegation Dashboard” tile. Click the “Authorize an Alternate HR User” tile and then on “Create Delegation Request”. Follow the prompts. If you need assistance, please contact the HR Help Desk or your HR Advisor.
- Am I able to view my dependents on my SunLife health and dental plans?
You may access your “My SunLife” account here . Once logged in, a list of dependents will be viewable when going through the process of submitting a claim. If your dependents are missing from the claims listing, please contact the HR Help Desk (222-HR or hr.mcmaster@mcmaster.ca) or your HR Advisor to have the information updated. For overage student dependents between the ages of 21 and 25, who are enrolled in full-time studies, please ensure you complete the Qualification of Overage Student form and submit it to HR.
Pulse at Pace Program (Runs until April 13) – Sponsored by Athletics & Recreation and Sun Life Financial, Pulse at PACE is a pilot project to help McMaster faculty and staff get active. The Pulse at Pace Program will be running on Tuesdays and Thursdays from 12 p.m. to 1 p.m. until April 13, 2023. Learn more about this program
Congratulations to McMaster’s TMG Peer Recognition Awards recipients! – The TMG Peer-to-Peer Recognition Program recognizes employees for outstanding work while demonstrating and reinforcing McMaster’s core leadership capabilities. Four employees from McMaster’s management group (TMG) are the recipients of this year’s awards.
Zrinka Granic, Andrianna Kabitsis, Katie Millar and Mary Taws were nominated by colleagues and selected by the awards committee. They received their awards at the TMG Forum on Feb. 9, 2023. Check out the website for more information about the recipients.
March 3, 2023 is Employee Appreciation Day! – Appreciation and recognition are frequently used synonymously, however there is a clear distinction between the two. Appreciation is about who people are, while recognition is about what people do.
On the first Friday of March and in celebration of Employee Appreciation Day, we encourage you to take a moment to express appreciation for your colleagues, leaders, and team. Consider a gathering to celebrate the individuality of your team members or delivering a message with a human touch through video, a phone call, or a handwritten card.
Every day is a day to appreciate each other, and Employee Appreciation Day serves as a reminder to celebrate our colleagues for their unique contributions to our community. We invite you to visit this webpage for more information and ideas about employee appreciation
Life@Mac – Make sure to review our upcoming events webpage and view the Multicultural Calendar
Questions? Call Human Resources at extension 222-HR or email us at hr.mcmaster@mcmaster.ca. You can also visit our website: https://hr.mcmaster.ca/
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