Have you taken a McMaster University Continuing Education Essentials course? They are free for McMaster staff and faculty. Explore topics that include business, communication, innovation, leadership, productivity and team content.
If it is your first time enrolling, submit an Employee Tuition Assistance application to HR to confirm your eligibility. If fees are not adjusted or you have any questions about eligibility, please email HR at firstname.lastname@example.org.
Once approved, enrol online at mcmastercce.ca (make sure that you are logged out of Mosaic). Once you select your courses and check out, you will log in with your MAC ID and password and the fees will be adjusted. Limited university-funded spots are available.
For leaders, it is important to be aware of how our biases can influence the way in which we communicate, how we approach and resolve conflict, how we make decisions and ultimately how we lead. This course presents an introduction to unconscious bias, its impacts, and ways to mitigate.
Date: May 5-6, 2021
Time: 12-1:30 p.m.
Instructor: Lori Stephenson
Why does providing good customer service matter? In this fast-paced half-day workshop, participants will understand the impact that they can have on its organization’s reputation.
Date: May 18-19, 2021
Time: 12-1:30 p.m.
Instructor: Peter O’Donnell
Date: May 4, 2021, Time: 6-9 p.m., Instructor: Jennifer Hagen
Date: May 11-19, 2021, Time: 6-9 p.m., Instructor: Frank Tristani
Date: May 13-14, 2021, Time: 9 a.m.-12 p.m., Instructor: Jennifer Hagen
Date: May 20-21, 2021, Time: 9 a.m.-12 p.m., Instructor: Laura Cole
Date: May 26, 2021, Time: 9 a.m.-12 p.m., Instructor: Lori Stephenson
Date: May 27-28, 2021, Time: 9 a.m.-12 p.m., Instructor: Nitin Deckha
Date: June 1-2, 2021, Time: 9 a.m.-12 p.m., Instructor: Lori Stephenson
Date: June 3, 2021, Time: 6-9 p.m., Instructor: Paul Lawton
See more information on our Essentials policies. Learn more about Productivity Essentials, Business Essentials, Communication Essentials, Innovation Essentials, Team Essentials and Leadership Essentials