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Psychological Well-being

Psychological well-being is the ability to cope with the day to day stresses of life, work productively, interact positively with others and realize our own potential. Below are resources and initiatives available to support your well-being, both at work and home.

Accessing Support for your Psychological well-being

Telus Health is McMaster’s provider of the Employee and Family Assistance Program (EFAP). Telus Health helps you take practical and effective steps to improve your well-being and be the best you can be. They offer a supportive, confidential and caring environment and will provide you with assessment and guidance for any challenge.

Telus Health Learn More

Individuals can contact Telus Health through their website, app or by phone toll-free, 24 hours a day, 7 days a week to book appointments, or access any EFAP service. 

  • Toll Free Phone Number: 1-833-366-4544 
  • Visit: 
  • Download: LifeWorks Mobile App 

Workplace Supports

Employee Well-Being Learn More

McMaster’s Employee Well-being programs strive to advance the well-being of all faculty and staff through the promotion of year round holistic wellness initiatives, including, but not limited to, moving more, psychological wellness, and work-life balance.

Employee Health Services Learn More

Whether you require a workplace medical accommodation, information about disability benefits, or support in returning to work, our Employee Health team is here to support you.

Employee Benefits Learn More

McMaster is pleased to provide eligible employees with a comprehensive benefit plan, which incorporates expanded benefits for services received by mental health practitioners and paramedical services such as registered massage therapy.

Supporting Faculty and Staff in Distress Learn More

Everyone plays an important role in creating healthy and respectful work environments. The 3 R’s (Recognize, Respond, Refer) is a tool we can use to provide support and guide respectful communication.

Community Supports

Wellness Together Canada Learn More

Wellness Together Canada provides free mental health resources to Canadians, including immediate text support, information and videos, a mindfulness program, and individual phone, video and text counselling.

BounceBack Learn More

A free, guided self-help program that’s effective in helping people aged 15 and up who are experiencing mild-to-moderate depression, or may be feeling low, stressed, worried, irritable or angry.  This program is free free for Ontarians.

Hope for Wellness (for Indigenous peoples) Learn More

The Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada.

Crisis Support Learn More

Resources to access immediate mental health support for yourself, a colleague, or a loved one.

AbilitiCBT Learn More

This internet-based, therapy-led program allows you to complete an assessment, connect with a professional therapist and move through modules at your own pace.  There are scheduled check-ins along the way.  This program is like other benefits – you pay for the program up front and may submit for reimbursement through your extended health care plan under paramedical coverage.


Self-Care Resources Learn More

Self-care is not synonymous with self-indulgence or being selfish. Self-care means taking care of yourself so that you can be healthy, you can be well, you can do your job, you can help and care for others, and you can do all the things you need to and want to accomplish in a day.

Burnout Resources Learn More

The World Health Organization describes burnout as a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed.

Leader Resources Learn More

Workplace advice line, newsletters, toolkits, workplace solutions, workshops for your team, and more.

Equity and Community Networks and Resources Learn More

A variety of mental health resources available to support our diverse community.

Pandemic-Specific Supports and Resources

Whether you are working on site or remotely, this is a stressful time for most of us and it’s normal to feel more anxious than usual.  This is an important time to prioritize your psychological well-being in order to cope with your personal and professional demands, and the uncertainty of the situation.  Below, you will find a number of leader and employee resources that you may find helpful during this time.

COVID-19: Managing the Impact Learn More

Spring and Summer 2021 – Article for Employees

COVID-19 Managing the Impact Learn More

Spring and Summer 2021 – Article for Managers

How to Manage RETURN ANXIETY as the Lockdown Lifts Learn More

As the COVID-19 situation improves and more employees return to in-person workplaces, many people are facing a new set of concerns, sometimes called return or re-entry anxiety.

Return to the Workplace Toolkit Learn More

A psychological toolkit for heading back to work – for employees and leaders